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Privacy Policy

Effective date: 2026-05-26. This Privacy Policy explains how this website ("we", "us", "our") collects, uses, stores and discloses personal information about visitors. We comply with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs) issued by the Office of the Australian Information Commissioner (OAIC).

Who We Are

This site is an informational review platform about LevelUp Casino. We do not operate a gambling service ourselves — we provide independent reviews, guides and links to licensed casino operators. For privacy-related questions, contact us at support@levelup-pokies.org.

What Information We Collect

  • Automatically collected: IP address, browser type and version, device type, operating system, referring URL, pages visited, time spent on pages, language preference.
  • Cookies and similar technologies: see our Cookie Policy for details.
  • Voluntarily provided: if you contact us by email, the address and content of your message.
  • Aggregated analytics data: non-identifying traffic statistics via tools such as Google Analytics.

How We Use Your Information

  • To operate, maintain and improve the website and its content.
  • To analyse traffic patterns and user behaviour in aggregate.
  • To detect, prevent and address technical issues and security incidents.
  • To respond to inquiries you send us by email.
  • To comply with applicable Australian law.

Lawful Basis and Disclosure

We rely on our legitimate interests in operating an editorial website, and on your consent (through our cookie banner) for non-essential cookies. We do not sell your personal information. We may disclose information to: (a) trusted service providers (hosting, analytics, anti-spam) bound by confidentiality obligations; (b) authorities where required by law; (c) a successor entity in the event of a business transfer.

Your Rights Under the Privacy Act 1988

You have the right to:

  • Access the personal information we hold about you.
  • Correct any information that is inaccurate or out of date.
  • Request deletion of your personal information where we have no ongoing lawful purpose to retain it.
  • Opt out of direct marketing (we do not send marketing communications, but should this change you will be notified).
  • Complain to the OAIC if you believe we have breached the Privacy Act 1988 or the APPs. Contact details: oaic.gov.au.

Data Retention and Security

We retain analytics data for up to 26 months in line with Google Analytics defaults. Email correspondence is retained for up to 24 months unless ongoing communication requires otherwise. We protect data using SSL/TLS encryption in transit, restricted access, and reasonable technical safeguards in line with APP 11.

Cross-Border Disclosure

Some of our service providers (e.g. analytics, hosting, CDN) are located outside Australia, including in the European Union and the United States. By using the site you acknowledge that limited anonymised data may be processed in those jurisdictions, subject to appropriate safeguards.

Children

This website is intended exclusively for adults aged 18 or over. We do not knowingly collect any information about minors. If we become aware that a person under 18 has provided information, we will delete it.

Changes to This Policy

We may update this policy from time to time. The "effective date" at the top reflects the most recent revision. Material changes will be highlighted on the homepage. Questions? Email support@levelup-pokies.org.